Neighbour@Work Philosophy Theory & Practice
THE N@W® LOGO
- suggests conduct that defines a psychologically safe workplace where no harm to employee mental health is permitted through practices that are negligent, reckless and intentional
- stands for a common language and "superidentity" that enables parties with potentially conflicting views to communicate with each other
WHO IS MY NEIGHBOUR AT WORK?
....everyone in your workplace community or "sphere of influence", particularly those with whom you interact on a regular basis, and who you affect through your actions, your words, and the attitudes that you express.
This includes people who report to you and those to whom you report, as well as customers, clients, suppliers of goods and services who may be both internal and external to your immediate workplace.
BEING A NEIGHBOUR AT WORK MEANS
- examining who is affected by your actions, your words and the attitudes you express (those within your "sphere of influence") and how they are affected
- working actively to understand their points of view, legitimate needs, and interests
- assembling and sharing information of material importance that will assist in this process in a timely and adequate manner and
- in light of this accumulated knowledge, making every reasonable effort to avoid foreseeable harm to these people, expecting the same of them.
IN A NEIGHBOURLY WORKING ENVIRONMENT OR CULTURE
The Neighbour@Work concept is respected as a standard of fair, civil and respectful behaviour in the organization
The principles and practice of N@W® are integrated into the central accountability structures and processes of the organization
A process is developed that identifies the legitimate needs and interests of all employees on a routine basis
A common ground is established between different interest groups
Information of material importance to this process is shared in a timely and complete manner
Senior management routinely monitors implementation of the N@W® philosophy
Everyone is actively involved and supportive, with the strong leadership of senior managers and senior labour officers where relevant